A common question asked of most professional Patient Advocates by their potential clients is “Will my healthcare plan cover your services?” It is easy to explain why our services are not covered by medical insurance but not as easy to explain why that is actually a good thing.
The importance of patient advocacy services is now becoming more widely recognized, and some employers, unions, and other organizations are beginning to offer their employees or members varying levels of reimbursement for them. The services of a private, independent Patient Advocate are not, however, considered medical services by the healthcare system and are generally not covered by medical insurance (the only possible exception being if the advocate is also a licensed healthcare provider). The fact that the client pays 100% of these expenses is a good thing because these Patient Advocates then bear 100% allegiance to their clients. This is in contrast to those paid by doctors’ offices, hospitals, insurance companies, or charitable organizations, in which case their primary goal and guiding principle is to satisfy their employer’s objectives — managing their exposure to risk, reducing expenses, etc.
It is sad but true that not everyone who could benefit from the services of a private Patient Advocate can afford one; however, many can or will find a way to. Much like many parents won’t think twice about the out-of-pocket cost versus the value of tutoring or extracurricular sports or music activities that they deem essential for their child’s development, many families won’t think twice about the out-of-pocket cost versus the immeasurable value of the support and piece of mind a private Patient Advocate can offer to a loved one suffering from a physically, psychologically, and/or financially debilitating condition or illness.
Certified Patient Services, LLC supports all of your health-related decision making by bridging the communication and education gaps between you and your providers, identifying underlying problems that your providers may have overlooked, helping to point you in the right direction for second opinions, alternative therapies, and specialists with expertise that can help you, and locating money and/or savings that you may be eligible for to reduce your medical expenses. We are passionate about the help we have to offer and cannot bear the thought of denying anyone these potentially life-changing services.
To that end, we have partnered with the following financial services provider and have made it as easy as possible for you to apply for any financing that you may need. You may apply online right now or contact them directly through their website or the phone number they provided for assistance. Or if you prefer, we can assist you with the application at your next visit to our office.